Fix wrong extraction
Correct misread fields and stop the same mistake from recurring.
Fix wrong extraction
The AI read the wrong vendor, the wrong total, the wrong date, or tagged an invoice as a receipt (or the reverse).
Why this happens
AI extraction reads most invoices correctly, and it does miss some. Low-quality scans, unusual layouts, multi-page invoices with line items that run across pages, and vendor templates the model has not seen before all raise the chance of a misread. The model gets better with each release. Here is how to correct a document now.
Fix a single document
Open the document
In Dashboard → Documents, click any row to open its detail view.
Click the field you want to change
Every field in the right-hand pane turns into an input when you click it: vendor, dates, amounts, status, tags, and line items.
Edit and save
Type the new value, choose from the dropdown, or use the date picker. Click Save.
Your edits stay put. Inbox Ledger never overwrites a manual correction on its own.
Reprocess a document
Admin+Reprocess re-runs the full AI pipeline on the same file. Reach for it when you suspect a one-off AI failure, or after you upload a cleaner scan of the same invoice. Open the document, then click Reprocess in the action bar. Each reprocess consumes one credit, and it is blocked if your organization has no credits left.
Reprocess overwrites your manual edits with a fresh AI pass. If you have already corrected fields and want to keep them, edit the document directly instead of reprocessing.
Stop it from recurring with an AI rule
When the same vendor reads wrong every time, write a rule once instead of editing every invoice. Open Dashboard → Rules and add an after-phase rule, for example:
- Vendor name contains "Acme" → Set vendor name to "Acme Corp".
- Vendor name contains "AWS" → Mark as subscription.
The rule runs on every future document whose conditions match. See AI rule examples for more patterns.
Confirm it worked
After an edit, reopen the document and check the field holds the value you saved. After a rule, the change applies going forward, so it shows up on the next matching document rather than on existing ones. To apply a new rule to older documents, reprocess them, knowing reprocess overwrites manual edits and costs one credit each.
Still wrong after editing and rules
If a vendor keeps extracting wrong despite your edits and rules, email support@inboxledger.app with one of the affected PDFs. These reports improve how the model handles that vendor's template in the next release.
Related
Document detail view
Inline editing for every extracted field.
AI rules
Automate corrections across documents.
AI rule examples
Patterns for vendor cleanup, tagging, routing.
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